OUR CUSTOMER REVIEWS.
Our centre star rating is based on customer satisfaction scores from real customers. It is based on information collated by MINI UK over the past 90 days of new car sales and aftersales service transactions, where the customers have subsequently elected to complete a satisfaction survey online or by phone. You will also see below customer comments, which are unedited.
166 ratings and 119 comments received in the last 90 days.
28 January 2026
Once again, Rashid has provided me with a professional service from the purchase to the car through to the handover meeting last weekend.
28 January 2026
I've updated my Mini and love the new model and features
24 January 2026
The service we received was very good
21 January 2026
Frequent updates on how the sale/delivery was progressing. A central contact point.
18 January 2026
Great experience from the outset. Our handover ideally needed more time due to complexity of the app and my phone not having icloud ready. We were offered a follow up visit(s) for any remaining issues, we are brand new EV owners.
18 January 2026
We called into the showroom on NYE , knowing the car we were thinking of buying but just needed advice ref finance & a test drive. Rashid was able to give us this information, was able to locate a mini to the exact spec & have a test drive too.
15 January 2026
Rashid kept us up to date regularly. He took the time to go through the specs of the car and has kindly offered us another session as it is too techy for my millennial brain! :-)
08 January 2026
Wonderful staff
01 January 2026
Professional experience'
31 January 2026
The service was excellent but booking was not. My first appointment was cancelled and 2nd was for 11am. Got a call on Friday that my appointment was at 12.30pm on 26.01.2026. On 26th. At 10.45 I rang to check and was told that it at 11am.
29 January 2026
Quick answers.
29 January 2026
The staff are friendly and lovely.
28 January 2026
Always helpful and great service
27 January 2026
Staff where very friendly, told me exactly what was happening and how long it would take.
27 January 2026
Excellent service, communication and friendly staff
27 January 2026
No issues
26 January 2026
Fine
25 January 2026
Trim split when fitting camera. Ordered replacement and replaced the next day excellent service
25 January 2026
Excellent customer service from Jordan.
FIND Group 1 Farnborough.
Address
- 105 Farnborough Road, Farnborough, Hampshire, GU14 6TL
Opening Hours
- Mon–Fri:08:30 - 18:00
- Sat:08:30 - 17:00
- Sun:10:00 - 16:00
Phone
- 01252 882 516
Farnborough as well as surrounding areas including Aldershot, Fleet, Camberley and Farnham
Address
- Lysons Avenue, Ash Vale, Surrey, GU12 5QF
Opening Hours
- Mon–Fri:08:00 - 18:00
- Sat:08:30 - 13:00
- Sun:CLOSED
Phone
- 01252 882 317
Farnborough as well as surrounding areas including Aldershot, Fleet, Camberley and Farnham
28 January 2026
Jack is knowledgeable and made the experience smooth and efficient