OUR CUSTOMER REVIEWS.
Our centre star rating is based on customer satisfaction scores from real customers. It is based on information collated by MINI UK over the past 90 days of new car sales and aftersales service transactions, where the customers have subsequently elected to complete a satisfaction survey online or by phone. You will also see below customer comments, which are unedited.
157 ratings and 133 comments received in the last 90 days.
21 March 2026
Rashid is fantastic, gives very good advice and is very helpful and respectful . This is the second time I have purchased through Rashid
21 March 2026
Professional without being "pushy", Helpful and Informative, listened to my requirement/desires and gave a number of options. I was allowed to make my decisions without the usual "Salesman Pressure".
19 March 2026
Incredibly personable service from all at this mini centre; it really makes the difference when purchasing a car
16 March 2026
Jack was exemplary in looking after the two of us, particularly the main buyer, Gill. Patience, understanding, and listening to Gill's concerns stood out among many qualities.
16 March 2026
Smooth process, kept up to date & felt at ease.
16 March 2026
Kept well informed of the progress throughout
12 March 2026
Friendly customer service within the showroom. Rashid provided good support and followed up proactively to questions and emails. He also provided a good overview of the car on the collection day.
12 March 2026
Rashid was extremely helpful and his communication was excellent
11 March 2026
Great experience from start to finish, no issues at all. I asked a million questions and Jack answered them all. I felt listened to and looked after, and attention to detail was spot on. Very happy with how I was treated and looked after.
22 March 2026
Good friendly welcome on arrival, Receptionist was excellent
21 March 2026
Friendly kind and great at keeping me informed
21 March 2026
Centre was easy to get to and well presented
19 March 2026
first class service, exceeded expectations
18 March 2026
Jordan was excellent and kept me updated daily on the progress with my car
18 March 2026
I was kept up to date at all times by Jordan during the service so knew how long it would take and at what stage it was at.
17 March 2026
Very easy everything explained and kept updated. Did not like the automated appointment confirmation system , did not appear British ,looks like a scam, needs changing.
17 March 2026
Good helpful nice
17 March 2026
On collection I was left waiting for approximately 15-20mins and there were at the time no other customers. The receptionist was polite and notified the advisor I was waiting. His attitude was poor and dismissive as to why I was kept waiting.
16 March 2026
Very friendly, timely and professional
FIND Group 1 Farnborough.
Address
- 105 Farnborough Road, Farnborough, Hampshire, GU14 6TL
Opening Hours
- Mon–Fri:08:30 - 18:00
- Sat:08:30 - 17:00
- Sun:10:00 - 16:00
Phone
- 01252 882 516
Farnborough as well as surrounding areas including Aldershot, Fleet, Camberley and Farnham
Address
- Lysons Avenue, Ash Vale, Surrey, GU12 5QF
Opening Hours
- Mon–Fri:08:00 - 18:00
- Sat:08:30 - 13:00
- Sun:CLOSED
Phone
- 01252 882 317
Farnborough as well as surrounding areas including Aldershot, Fleet, Camberley and Farnham
22 March 2026
Jack was extremely knowledgeable on all aspects of the car & sales process. He kept in touch throughout & answered my questions quickly.