OUR CUSTOMER REVIEWS.
Our centre star rating is based on customer satisfaction scores from real customers. It is based on information collated by MINI UK over the past 90 days of new car sales and aftersales service transactions, where the customers have subsequently elected to complete a satisfaction survey online or by phone. You will also see below customer comments, which are unedited.
169 ratings and 121 comments received in the last 90 days.
28 January 2026
Jack is knowledgeable and made the experience smooth and efficient
28 January 2026
Once again, Rashid has provided me with a professional service from the purchase to the car through to the handover meeting last weekend.
24 January 2026
The service we received was very good
21 January 2026
Frequent updates on how the sale/delivery was progressing. A central contact point.
18 January 2026
Great experience from the outset. Our handover ideally needed more time due to complexity of the app and my phone not having icloud ready. We were offered a follow up visit(s) for any remaining issues, we are brand new EV owners.
18 January 2026
We called into the showroom on NYE , knowing the car we were thinking of buying but just needed advice ref finance & a test drive. Rashid was able to give us this information, was able to locate a mini to the exact spec & have a test drive too.
15 January 2026
Rashid kept us up to date regularly. He took the time to go through the specs of the car and has kindly offered us another session as it is too techy for my millennial brain! :-)
08 January 2026
Wonderful staff
01 January 2026
Professional experience'
28 January 2026
Always helpful and great service
27 January 2026
Staff where very friendly, told me exactly what was happening and how long it would take.
27 January 2026
No issues
27 January 2026
Excellent service, communication and friendly staff
26 January 2026
Fine
25 January 2026
Excellent customer service from Jordan.
25 January 2026
Trim split when fitting camera. Ordered replacement and replaced the next day excellent service
23 January 2026
All ok
21 January 2026
Brad dealt with all our needs quickly and efficiently and made-good on all the service promises made when we bought our latest Mini from the dealership.
21 January 2026
I was kept informed
FIND Group 1 Farnborough.
Address
- 105 Farnborough Road, Farnborough, Hampshire, GU14 6TL
Opening Hours
- Mon–Fri:08:30 - 18:00
- Sat:08:30 - 17:00
- Sun:10:00 - 16:00
Phone
- 01252 882 516
Farnborough as well as surrounding areas including Aldershot, Fleet, Camberley and Farnham
Address
- Lysons Avenue, Ash Vale, Surrey, GU12 5QF
Opening Hours
- Mon–Fri:08:00 - 18:00
- Sat:08:30 - 13:00
- Sun:CLOSED
Phone
- 01252 882 317
Farnborough as well as surrounding areas including Aldershot, Fleet, Camberley and Farnham
28 January 2026
I've updated my Mini and love the new model and features