OUR CUSTOMER REVIEWS
Our centre star rating is based on customer satisfaction scores from real customers. It is based on information collated by MINI UK over the past 90 days of new car sales and aftersales service transactions, where the customers have subsequently elected to complete a satisfaction survey online or by phone. You will also see below customer comments, which are unedited.
174 ratings and 102 comments received in the last 90 days.
04 September 2024
Great service listened to what I wanted
03 August 2024
Excellant care, everything explained well and Rashid was very polite and considerate.
02 August 2024
A few problems existed last minute at getting my JCW Countryman released from Mini UK but it was released on the day as requested
30 July 2024
Rashid is great, not pushy at all and I know that he did the best he could for me
26 July 2024
The centre is well laid out with all the new models and Rashid was quick welcome me back into the centre and discuss options for a new car and kept me update with where the car was and when it was due.
25 July 2024
Excellent service Courtney was brillant
11 July 2024
Did what we asked
11 July 2024
Courtney was polite, friendly and went out of her way to be helpful.
08 July 2024
Very happy about this shopping experience
04 September 2024
Everything explained. Car handed back clean and tidy.
03 September 2024
Phoned to book my service as it was overdue very helpful receptionist Dawn Young got me booked in for the next day very grateful. Then looked after by Lewis at the service centre again very helpful and professional.
02 September 2024
It should read completely satisfied due to efficiency and freindly environment.
01 September 2024
Informative, timely servicing.
01 September 2024
I have given 5 stars as Charlotte kept me informed as to how my mini was getting on during its service. She also managed to make sure an issue I had requested be sorted twice before, was sorted this time.
01 September 2024
The friendly personal service makes me stay with Mini
30 August 2024
Helpful
30 August 2024
Nice people and I appreciated them sitting down with me and talking it theough
28 August 2024
No issues
28 August 2024
Very happy, all my concerns and requests were dealt with efficiently including a warranty job which im very thankful for and I believe in a fair time period as well.
04 September 2024
As above