OUR CUSTOMER REVIEWS
Our centre star rating is based on customer satisfaction scores from real customers. It is based on information collated by MINI UK over the past 90 days of new car sales and aftersales service transactions, where the customers have subsequently elected to complete a satisfaction survey online or by phone. You will also see below customer comments, which are unedited.
167 ratings and 102 comments received in the last 90 days.
11 July 2024
Courtney was polite, friendly and went out of her way to be helpful.
08 July 2024
Very happy about this shopping experience
04 July 2024
The delivery experience ran very smoothly and the team were on-hand throughout to assist. Courtney and her team were very friendly and provided exceptional customer service both during and after the purchase.
03 July 2024
Excellent service, communication and experience.
30 June 2024
Rashid really helped us understand the options available and took the time to talk them through.
28 June 2024
I was kept updated throughout the 6 month process from ordering to delivery. The staff were friendly and efficient during the collection and paperwork process.
27 June 2024
Felt like he was excited with us which was really nice!
18 June 2024
Both sales and finance departments were great to deal with as always. Great communication and service all round
11 June 2024
Everything done well and explained clearly.
21 July 2024
easy drp off and pick up with up to date information
21 July 2024
booking was easy, on line check in went well and was easy. the representative advised when car was ready. video of check on car was useful. collection went well - car was also cleaned to a good standard.
18 July 2024
Overall very good, did request free vac but wasn't done, wash was
16 July 2024
As always very efficient.
15 July 2024
There's always room for improvement
15 July 2024
Great service
15 July 2024
All went well.
14 July 2024
Knowledgeable friendly staff
14 July 2024
Kept informed, staff were very helpful
13 July 2024
Very friendly, knowledgeable staff. Great communication- love getting the video of my car sent.
11 July 2024
Did what we asked