OUR CUSTOMER REVIEWS
Our centre star rating is based on customer satisfaction scores from real customers. It is based on information collated by MINI UK over the past 90 days of new car sales and aftersales service transactions, where the customers have subsequently elected to complete a satisfaction survey online or by phone. You will also see below customer comments, which are unedited.
152 ratings and 109 comments received in the last 90 days.
04 June 2025
Calories was very professional and helpful
04 June 2025
A great hand over experience from Jack and constant communication throughout the process
02 June 2025
The sales team, particularly Rashid, is honest, helpful and patient. When I need my next mini, I will go to Rashid!
27 May 2025
As always the service I received from Rashid and his team was excellent. And in his absence Brogan bridged the gap. Great team and I was looked after very well
26 May 2025
Callum was brilliant and very helpful it was a pleasure doing business with him. He was very helpful and very polite.
22 May 2025
Very helpful and professional. I felt confident of receiving a very competent service from them.
19 May 2025
There was a delay with delivery but I'm not going to mark this down as Jack was very good at keeping me informed and updated. The situation was out of his control but he was very helpful. I've had a small issue but this was sorted very quickly.
16 April 2025
Very helpful and respectful
15 April 2025
Mini made it very confusing and difficult to buy this car. They also delayed delivery on 2 occasions. I don't think it's the dealer's fault - it's the central Mini process.
16 June 2025
Easy to book a Service .. I was kept informed that one was due ..
15 June 2025
As above and cost of service was I think fair and good value for everything
15 June 2025
Personal service and informative. But can take a while to get an appointment
14 June 2025
Easy to book, staff super friendly, really quick
11 June 2025
Deserve
11 June 2025
Easy drop off and a few minutes wait at the end until someone came to drop off the car
10 June 2025
I didn't have a service, just MOT. But all very good
09 June 2025
They were very helpful and completed the service satisfactorily
08 June 2025
No issues, speedy service, given courtesy car at no cost and my vehicle was cleaned and had a health check.
08 June 2025
As above
07 June 2025
I was really pleased until a small dent was spotted on my brand new car before I left the showroom. It was picked up and fixed a couple of days later but it did take the shine off the experience.